You can cancel subscriptions and services through your homepage at any time. It does not, but it is still affordable compared to the rates charged by traditional private practices.Ĭan You Change or Cancel Your Subscription? There is no free trial offered for the therapy subscription and no consultation sessions offered with therapy services. However, it is worth noting that the website does not clearly disclose how those donations are being used beyond saying they “help bring emotional and mental health support to everyone.” You also can make donations to 7 Cups if you want. You either have to create an account or dig around first before finding price options. Search through the online directory to find a specific therapist you like.Ī premium subscription costs $150 per month.Īll subscriptions (except the lifetime membership) automatically renew until you cancel services.Ĭosts are not prominently displayed on the website.Click the “Speak with a licensed therapist" button on your homepage.There are two ways to begin therapy services through the site: That said, once you do sign up and create an account, you get a user profile page, which makes navigation around different group chats and topics easier because it allows you to track any goals you have and remember chat forums you are interested in. You have to dig through smaller links at the bottom of the page and follow a bread trail of content before finding answers to some specific questions, which is frustrating and time-consuming. There are numerous icons, tabs, and prompts scattered around each page, and some of the important information you might want to read before signing up-such as the privacy policy-is a little buried. Seventy percent of users said they found the sign up process to be either easy or very easy.ĭespite the initial inviting landing page, the rest of the website is a bit messy and confusing to navigate.
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